Terms & Conditions

Terms & Conditions

These terms apply to purchases made through Whisker&co. By placing an order, you agree to these terms.

About us

Whisker&co is based in the United Kingdom. For customer support, contact Whiskercoo@gmail.com.

Orders

When you place an order, you are making an offer to purchase the products shown at checkout. We will confirm your order by email. We reserve the right to cancel an order where there is a genuine issue such as an obvious pricing error, suspected fraud, or lack of availability, and we will provide a refund where appropriate.

Prices and payment

Prices and applicable delivery charges are shown at checkout. Payment must be successfully completed before an order is dispatched.

Shipping

We currently ship within the United Kingdom. Estimated delivery is 5–7 business days. Please see our Shipping Policy for more information.

Returns and refunds

Returns are handled under our Return Policy. Nothing in these terms limits or excludes rights that consumers have under applicable UK law.

Product information

We make reasonable efforts to ensure product descriptions, images and prices are accurate. Colours and appearance may vary depending on your device or screen.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

Changes

We may update these terms from time to time. The version applicable to your order is the version in force when you placed the order.

Contact

Whisker&co
United Kingdom
Whiskercoo@gmail.com