Shipping policy
Shipping Policy
Last updated: 16 August 2026
UK Shipping
Whisker&co currently ships to addresses within the United Kingdom.
Delivery Time
Our estimated delivery time is:
5–7 business days
Delivery estimates begin once your order has been dispatched.
Order Processing
Orders are processed after payment has been successfully received. Orders are normally dispatched after processing, and delivery usually takes 5–7 business days from the date of dispatch.
Delivery Delays
We do our best to ensure orders arrive within the estimated timeframe.
However, delivery times are estimates and delays can occasionally occur due to circumstances outside our reasonable control, including carrier delays, severe weather, strikes, operational disruption or other unforeseen events.
If your order appears to be significantly delayed, please contact:
Incorrect Delivery Information
Please make sure your delivery address is correct when placing your order.
If an order is returned to us because an incorrect or incomplete address was provided, please contact us at Whiskercoo@gmail.com so we can discuss the available options.
Lost or Damaged Deliveries
If your order arrives damaged, please contact us as soon as reasonably possible and provide your order details and photographs where appropriate.
Whisker&co remains responsible for the goods until they are delivered to you, unless you have independently arranged a carrier that was not offered by us.
If you believe your order has been lost or has not arrived within the expected delivery timeframe, please contact us so we can investigate with the delivery provider.
Delivery Charges
Any applicable delivery charges will be shown at checkout before you complete your purchase.
Contact
Whisker&co
Trading name of Khilan Patel
26 Clayburn Road
Hampton
Peterborough
PE7 8GL
United Kingdom
Email: Whiskercoo@gmail.com